Refunds & returns

How money comes back to you — automatically.

Refunds land back in your SpendGhost wallet as USDC, on the same chain you paid from. You don't file anything — the ghost handles it.

Automatic refunds

There are three kinds, and all happen on their own:

Unused buffer

Every order authorizes a small tax/shipping buffer. Whatever the order didn't use comes back after it settles. "good news — got you $4.20 back on that order."

Order failed

If an order can't be completed (out of stock, price moved past your cap, address issue), your full charge is refunded.

Order canceled

If you cancel before fulfillment, your full charge is refunded.

Note

You'll get a message when a refund is sent, with the on‑chain transaction as proof.

Returns

For items that arrived but you'd like to return, just ask the ghost and it'll help start the return where the retailer supports it. Return options and timelines vary by item and retailer.

Where refunds go

Refunds always go back to the wallet that paid — your SpendGhost balance. From there it's yours: spend it on the next order, or withdraw it.

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