> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spendghost.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders & tracking

What happens after you confirm, and how the ghost keeps you posted.

Once you confirm, the ghost handles the rest and reaches out proactively as things happen — you never have to check a portal.

## The order lifecycle

**Paid**

Your USDC is debited from your balance and the order is placed. Payment always settles *before* the order, so you're never left in limbo.

**Placed**

The order is in. If any shipping buffer went unused, you get that money back right away.

**Shipped**

The ghost texts you the carrier and tracking number the moment it's available.

**Delivered**

A quick heads‑up when it lands.

## Checking on an order

You don't have to, but you can ask any time:

> *"where's my desk?"*
> *"track my last order"*

You can also see all your orders, statuses, and tracking in your [dashboard](/account/dashboard).

## If something goes wrong

If an order can't be completed for any reason — out of stock, a price jump beyond your authorized cap, an address problem — you're refunded **in full, automatically**, and the ghost tells you what happened in plain language. See [Refunds & returns](/using/refunds-and-returns).

## Canceling

If an order hasn't been fulfilled yet, ask the ghost to cancel it:

> *"cancel my last order"*

If it's still cancelable, you'll be refunded in full. Once an order is being processed by the retailer it usually can't be canceled — but a return may still be possible.